Help Desk Software Pricing & Purchase FAQs

Can I check Output Desk before paying ?

Yes. We encourage you to Sign Up for a free 30 day On-Premises trial account. You can upgrade to paid account, once you are satisfied.

In Perpetual(life time) On Premise License, How long will I get updates ?

With perpetual license, you will get a free 1-year Update period, which entitles you to update your software to any new versions released in that year. After that year, if you want to keep receiving software updates, you can optionally renew your Update Plan, by paying 20% of the current license amount. In any case, your license will stay valid forever and Output Desk will stay fully functional, even after your Update Plan has expired.

Can I use Output Desk on Multiple Websites?

Yes. Output Desk lets you manage support tickets and customer inquiries from multiple websites in one centralized help desk. Connect multiple websites without additional licensing costs and manage all customer support requests, conversations, and ticket workflows from a single platform.